Remote Crew Full-time Egypt

Customer Service Representative

Posted November 4, 2026

Takes a few minutes · No account required

About this role

Responsibilities

Respond promptly and professionally to customer inquiries via email and phone.
Use internal communication tools to coordinate with technical and logistics teams.
Work across to track orders, update repair tickets, and ensure timely customer updates.
Help retain clients by resolving issues empathetically and convincingly.
Collaborate on internal projects as per needed
Escalate issues when needed while maintaining ownership until resolution.

Requirements

Proven experience in customer service (e-commerce, repair services, or mobility a plus)
Strong written and verbal communication in English (C2)
Tech-savvy and able to quickly learn new tools

You'll be asked to answer 4 additional questions when you apply.

Is your English at C2 (mastery) level, written and spoken?Required
How many years of customer service experience do you have?Required
Are you comfortable handling customer enquiries by phone as well as by email?Required
Are you able to work full-time, remotely, during UK business hours?Required

Ready to apply?

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