Open Positions

Customer Service Representative

Responsibilities • Respond promptly and professionally to customer inquiries via email and phone. • Use internal communication tools to coordinate with technical and logistics teams. • Work across to track orders, update repair tickets, and ensure timely customer updates. • Help retain clients by resolving issues empathetically and convincingly. • Collaborate on internal projects as per needed • Escalate issues when needed while maintaining ownership until resolution. Requirements • Proven experience in customer service (e-commerce, repair services, or mobility a plus) • Strong written and verbal communication in English (C2) • Tech-savvy and able to quickly learn new tools